# Voicemail
# Access Voicemail From Any Phone
##### From any school district phone
- Press the voicemail button
- If you are at your own phone
- At the enter your PIN prompt enter your voicemail PIN
- If you are at another phone
- At the enter your PIN prompt press the Asterisk key.
- At the enter your ID prompt enter **your** phone extension.
- At the enter your PIN prompt enter your voicemail PIN
##### From a phone outside the school district
- Dial 616-528-6100.
- At the enter your ID prompt enter your phone extension.
- At the enter your PIN prompt enter your voicemail PIN.
[ ](https://ccskb.calschools.org/uploads/images/gallery/2022-12/image-1670936134698.png)[ Voice Mail Quick Reference](https://www.calschools.org/downloads/technology/voice_mail_quick_reference.pdf)# How to Set Up a Personalized Voicemail Greeting on Phone
**This article will show how to set up a personalized voicemail greeting on your Cisco phone. This includes an out-of-office greeting.**
1. From the main menu within your Cisco phone's voicemail box, press **4** for "Change Greeting"
2. Press **3** to edit settings for your greetings. Then use the following keys to select the greeting that you want to change
- Press **1** to record and set your Standard Greeting
- Press **2** to record and set your Closed Greeting
- Press **3** to record and set your Alternate or "Out-of-Office" Greeting
- Press **4** to record and set your Busy Greeting
- Press **5** to record and set your Internal Greeting
3. The system will replay your current recording
4. From this point, you have the following options:
- Press **1** to (re)record your greeting
- If you (re)record your greeting, use the following keys as you record:
- Press **8** to Pause or Resume
- Press **\#** to End Recording
- To enable the greeting to play for a specified time, Press 1 then enter the greeting expiration date
- To enable the greeting to play indefinitely Press **#**
- Press **2** to use the standard system greeting
- Press **3** to Enable/Disable the greeting
- Press **\*** to Cancel or back up
- Press 0 for Help# How to Access Deleted Phone Messages
**This article will show how to access deleted messages on your Cisco phone.**
By default the voicemail system saves deleted voicemail messages for 30 days. To access a deleted voicemail message use the following steps:
- Access your voicemail - it will talk you through the following steps
- Press 3 to review old messages
- Press 1 for Saved messages
- Press 2 for Deleted messages
- Press 1 to review Saved/Deleted messages
- Press 2 to restore as saved
**During Message Playback**
1 - Restart Message
2 - Save
3 - Delete
4 - Slow Playback
5 - Change Volume
6 - Fast Playback
7 - Rewind
8 - Pause/Resume
9 - Fast Forward
\# - Fast forward to end
\* - Exit