How to Access Deleted Phone Messages

This article will show how to access deleted messages on your Cisco phone.

By default the voicemail system saves deleted voicemail messages for 30 days. To access a deleted voicemail message use the following steps:

Access your voicemail - it will talk you through the following steps

Press 3 to review old messages

Press 1 for Saved messages

Press 2 for Deleted messages

Press 1 to review Saved/Deleted messages

Press 2 to restore as saved

During Message Playback

1 - Restart Message2 - Save3 - Delete4 - Slow Playback5 - Change Volume6 - Fast Playback7 - Rewind8 - Pause/Resume9 - Fast Forward# - Fast forward to end* - Exit​